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Privacy Policy

What information do we collect about you?

We collect your information when you register with us or place an order for our products or services. We also collect your information when you complete customer surveys, provide feedback, comment, enter into our competitions, or sign up for newsletters or information from us.

Some of the information you will give us, like your email address when you sign up to a Newsletter, and some we will collect via Cookies.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: Track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you contact us through the Site or make a purchase, we collect certain information from you, including your name, email address, and phone number. We refer to this information as “Contact Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Contact Information.

How do we use the information we collect?

We collect information about you, so we can manage your account, process your orders and, if you have requested, to email you with information like our Newsletters or, if you have agreed, other products and services we think might be of interest.

Personal data is disclosed to our payment gateways, PayPal,  when an online order is processed.

We sometimes use your information we have collected to personalise your repeat visits to our website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience any of the interactive features of this website or other websites you visit.

We will not share your information for marketing purposes with any other companies 

Who can access your information?

No other parties can access your information.

Is your information secure?

We protect your personal information in a range of ways including secure servers, firewalls and SSL encryption.

The servers that make this website available may be located outside the country from which you have accessed this website. We make sure that the hosting organisations we work with have verified that their data processing standards comply with the GDPR data regulations which sets out clear safeguards and transparency responsibilities for non-EU based organisations processing personal information from EU citizens.